Matthew is the Director of Marketing at Cleartrip, one of the GCC’s largest and fastest growing online travel agencies. This includes overseeing all PR, above the line, performance marketing (paid search, paid social and remarketing), organic search marketing, and marketing automation.

Matthew has over a decade of experience in marketing and has worked with global and local brands in telecommunications, travel and hospitality, financial services, automotive and FMCG. Matthew excels at transforming an organisation’s approach to marketing to maximise revenue, ROI & profit opportunities in a competitive and challenging e-Commerce market.

Matthew has a passion for combining data with creative solutions to deliver outstanding results for brands while reaching consumers on an individual level.

CleverTap helps consumer brands retain their users for life. It is a powerful mobile marketing solution that brings together user data from online and offline channels on one centralized platform. Every day, thousands of brands use CleverTap’s machine learning models to create differentiated customer engagement strategies that help marketers drive omnichannel growth. Build valuable customer relationships using actionable, real-time insights that help create amazing customer experiences.

Over 8,000 global apps and websites, including Vodafone, Domino’s Pizza, DC Comics, Go-Jek, Cleartrip, BookMyShow, and DealsPlus trust CleverTap to create experiences that drive higher user lifetime value. To see how businesses of all sizes are building more meaningful customer relationships, visit our customers page.
CleverTap operates out of San Francisco, New York, London, Singapore, Mumbai, and Bengaluru. CleverTap is backed by leading venture capital firms including Accel and Sequoia.

For more info visit: clevertap.com

Datafloq offers information, insights and opportunities to drive innovation with big data, blockchain, artificial intelligence and other emerging technologies. It is the best place to find talent, receive leads or share your knowledge with millions of users.

For more info visit: Datafloq.com

Think Marketing Magazine is currently the number 1 most liked marketing community in MENA. Designed by marketers for marketers, the magazine has grown to create high-value content pieces for both brands and marketers to build campaigns, branding and strategies on.

Working with several major companies in the region, Think Marketing Magazine has become a major player in providing marketers in the region and beyond with interesting insights, interviews and content. They have also partnered with major marketing events such as Cannes Lions Egypt, Dubai Lynx, Narrative PR Summit and more.

Think Marketing Magazine believes in creating quality content for those that love informative data, and in providing helpful content to develop incisive and compelling strategies for the region’s marketers.

For more info visit: thinkmarketingmagazine.com

MarTech Vibe is the Middle East’s only online publication focused on marketing technology. It is at the intersection of where the greatest marketing ideas of today meet the tech solutions of tomorrow.

We closely examine the MarTech world for lively, meaningful stories and analysis making it indispensable for new age marketers, thought leaders, and strategists. Our daily coverage includes news, industry trends, and analysis. We aim to empower marketers in the region with technology.

In addition to the news coverage and thought leadership pieces, MarTech Vibe features articles written by several domain experts. They see MarTech Vibe as the only authoritative platform for them to share views.

For more info visit: www.martechvibe.com

The Chief Marketing Officer (CMO) Council is the only global network of executives specifically dedicated to high-level knowledge exchange, thought leadership and personal relationship building among senior corporate marketing leaders and brand decision-makers across a wide range of global industries. The CMO Council’s 10,500-plus members control more than $500 billion in aggregated annual marketing expenditures and run complex, distributed marketing and sales operations worldwide. In total, the CMO Council and its strategic interest communities include more than 65,000 global executives in more than 110 countries covering multiple industries, segments and markets. Regional chapters and advisory boards are active in the Americas, Europe, Asia-Pacific, Middle East, India and Africa.

For more info visit: www.cmocouncil.org

Manthan is a leading cloud analytics company pioneering applications for consumer-facing businesses. Manthan excels in the application of decision sciences and AI; its suite of products has been recognized for enabling the shortest path to profit. Manthan’s products use machine intelligence to process decision contexts and respond automatically with actions. Headquartered in Bangalore with offices in Santa Clara, London, Dubai, Mexico City, Singapore and Manila, Manthan’s footprint spans 22 countries.

For more info visit: www.manthan.com

IIB Council provides premium training and certification on futuristic technologies such as Digital Marketing, Smart Project Management and Blockchain courses that industry employers need today to transform the way they do business.

For more info visit: www.iibcouncil.org

Netcore Solutions is a global Marketing Technology company that offers solutions to help brands and enterprises in customer acquisition, engagement, and retention. The first and leading Marketing Automation, Analytics and AI/ ML solutions provider in India, Netcore was established in 1997 by Rajesh Jain, an Internet pioneer. Netcore’s product suite includes Smartech and Pepipost. Smartech is an AI-powered growth marketing platform. Pepipost is an API based Email delivery platform.

Netcore serves a strong base of 3000+ enterprises across industry verticals, like Thomas Cook, Go Air, Cleartrip, HDFC, Kotak, Axis Bank, ICICI Bank, MakeMyTrip, Lenskart, Swiggy, Myntra, BabyChakra, Dream11, Reliance, Vodafone, ITC, OLA, Pfizer along with International brands PizzaHut Malaysia, Malindo Air, Philippine Airlines, Seek Asia, Tokopedia, Blibli, Standard Chartered, FCMB, GT Bank and many more. Netcore with its innovative marketing technology, delivers 8+ Billion emails & 3+ Billion SMSs a month, creating 11+ Billion Customer Connects monthly and handles 30+ Billion Events a month. Netcore is headquartered in Mumbai, India with offices in SEA, USA, MEA and an employee base of 500+.

For more info visit: netcore.in

Thanks to the internet, the way people communicate is drastically different than it was 10, even 5 years ago. Messengers like WhatsApp, have become the preferred mode of communication in every aspect of consumers’ lives, and now that switch is happening with businesses too.

Intercom builds a suite of messaging-first products that all modern internet businesses can use to accelerate growth across the customer lifecycle, from acquisition, to engagement, and support.

Intercom has raised $241M in venture funding and has over 450+ employees across its San Francisco headquarters and Dublin, London, Chicago, and Sydney offices. Today, Intercom is used by the world’s most forward thinking companies—84% of Y-Combinator companies that use a messaging or live chat tool use Intercom. Customers include larger companies like New Relic, Sotheby’s, and Shopify, and smaller companies like Airtable and Coda.

For more info visit: www.intercom.com

Vikram Krishna is the Executive Vice President, Head of Group Marketing & Customer Experience at Emirates NBD, with the mandate to position Emirates NBD as a leading banking brand, and enhance its customer experience capabilities. Krishna has successfully developed Emirates NBD into the No.1 banking brand in the UAE, with a brand value of USD 3.53 billion, in addition to making it one of the top 100 financial brands globally.

Krishna oversees the three areas of Marketing, Customer Experience and Customer Lifecycle Management at the Emirates NBD Group level, continuously devising and implementing innovative strategies across all channels, to ensure a customer-centric approach and further grow the bank’s dominant market position. Krishna has also significantly raised Emirates NBD’s presence in the social media space through the successful launch and management of the bank’s social media platforms.

During his tenure as Head of Group Marketing & Customer Experience, Emirates NBD has won several regional and international accolades, including recognition at Dubai Lynx, Effies MENA, Cannes and Midas, New York. Communicate magazine also listed Krishna in its Top 50 Power List for 2011 and 2012. Recognized for having raised the standard of marketing in the region, Krishna was named ‘GMR Marketer of the Year’ at the 2013 Effies MENA awards.

Prior to his current role, Krishna was instrumental in the profitable turnaround of Emirates NBD’s Personal and Auto Loan business. He has also held the posts of Senior VP, Marketing-Retail Assets in HSBC, India, and VP & Head of Mortgages for North India in CitiFinancial. Krishna, who holds a Bachelor’s degree in Mathematical Statistics and an MBA in marketing, began his career with the advertising firm Lowe before moving to the banking industry.

Steve recently completed a role as the Global Head of Martech at The Economist, where he led a storied content brand into a new era of growth and recognition with transformative techops strategy – his team affectionately referred to him as “The Plumber”. His team received numerous awards for their enablement of smart use of data in acquisition and engagement and in helping the team execute on their visions of the future – this winning combination of experience and talent helped The Economist take home a Cannes Lions, DMA Grand Prix, and dozens of awards recognising pioneering work in data and technology fused revenue generation and growth.

He has now turned his attention to the business of law at Freshfields Bruckhaus Deringer, bringing martech to bear in B2B professional services as Global Head of Martech, working with the CMO, CTO, and CIO to ignite growth and bring about new business development dynamics.
A dynamic and engaging speaker and mentor on martech, marketing technology, and thought leadership, Steve offers insights on how the confluence of tech, data, and content is monetized now and will develop into the future.

Pablo is a marketing leader with 15+ years of experience, mainly in the digital and e-commerce. In his career he has covered several positions, working for companies with 10,000+ employees’ (such as eBay and Ogilvy), as well as in early-stage start-ups.

Before moving to Dubai, he had lived and worked in six other cities in countries across the world (Milan, Paris, Zurich, Geneva, Barcelona and Madrid).

Today he is serving as Chief Marketing Officer for The Luxury Closet, a Dubai-based marketplace for new & pre-loved luxury fashion, with offices in Dubai, Riyadh and Delhi. The Luxury Closet has raised so far c.a. $20m from leading regional investors.

Steve lives for getting his hands dirty with transformative technology across disrupted industries with 26 years of experience across telecom, education, healthcare, publishing, media, professional services, and legal. Starting out with running BBSes in the early 90s before high school to more than a decade of experience as a website and Perl developer in the 90s, he can now cover everything from ISP to DSP and most acronyms in between. Co-founder of an early healthtech startup in the 00s led to a practice in agile project management and into the business of media and digital revenue growth in current times, Steve has a unique ability to fully understand the martech space from hub to spokes.

Paschalis is a senior executive specialized in developing customer strategies, leveraging analytics and leading data driven marketing initiatives to create new revenue streams and maximize customer lifetime value. He has a track record of success in crafting engaging customer experiences via personalization, digital campaigns and the development of advanced analytics and CRM capabilities. He has multi-year experience in Big-4 consulting and held blue-chip executive roles in Europe (Germany, UK, France, Greece, Spain) and the Middle East (UAE).

His studies include an MBA from Warwick Business School (UK), an MSc from Imperial College London and a BEng in Computer Engineering from the University of Patras in his native Greece.

Scott Brinker writes the Chief Marketing Technologist blog, chiefmartec.com, where he has tracked the rise of marketing technology — and the profession of marketing technologists — for over 11 years. He is the program chair of the MarTech conference and author of the book Hacking Marketing.

Scott also serves as the VP platform ecosystem at HubSpot, helping to grow and nurture the company’s community of technology partners. Previously, he was the co-founder and CTO of ion interactive, a pioneer of interactive content marketing software to many of the world’s leading brands.

Scott has had articles published in Advertising Age, Adweek, Harvard Business Review, and TechCrunch. He holds degrees in computer science from Columbia University and Harvard University and an MBA from MIT. Connect with him on Twitter @chiefmartec.

The DAA is a not-for-profit, volunteer-powered association whose mission is to make analytics professionals more effective and valuable through professional development and community. Its vision is advancing the profession of using data to improve business. The DAA was founded as the Web Analytics Association in 2004. The organization has 5,000 members around the world, representing a broad spectrum of expertise.

For more info visit: www.digitalanalyticsassociation.org

Leo Thomas is the Country Head, MENA at Insider and loves helping digital organizations with reaching their growth potential through the effective implementation of AI strategies across the entire sales funnel. Through heading a team of specialists, he has been instrumental in the early adoption of artificial intelligence by enterprise clients from the airline, electronic, automotive and fashion industry across the entire region.  Leo packs a punch when it comes to Customer Acquisition and driving Sales, with hands-on experience in startup ecosystems and redefining business processes.  While his work takes him around the world, Leo is proud to call,  Bangalore, home.

CPaaS CM.com is a cloud-based delivery platform for all communication channels including SMS, Voice, Email, Chat apps and more. Companies such as yours use the CM.com platform for real-time communication with clients. Successful companies integrate these communication channels with their business processes. Our reliable and innovative technologies are easy to incorporate for a competitive advantage over your competitors.

For more info visit: www.cm.com

Richard is an advisor in Cloud Communications and Programmable telecoms, connecting brands with next-gen communication channels (SMS, RCS, Viber, Wechat, Messenger, Voice, etc). He is responsible for the CM.com global Communication Platform as-a Service and manages global Strategic Alliances and Partnerships, analyst Relationships and defines the CPaaS Strategic Marketing roadmap.

Before joining CM.com in 2015 he worked at Philips Electronics, General Electric and The Royal Bank of Scotland where he had senior roles in Sales & Marketing and Product Management. He is passionate about Technology to improve business and commercial propositions. He worked with companies such as Sony, Samsung, ING Bank, BNP Paribas, Randstad, Mastercard and his Thought Leadership in Cloud Communication, Payments and Digital Identity makes him a highly valued advisor. Currently he is involved with multiple global brands to leverage the new mobile communication channels and drives corporate business drivers such as revenue, costs, conversion and security.

Richard holds a Bachelor degree in Electrical Engineering and a MBA degree from Bradford University.

Sud Natesan as Account Based Marketing Principal, EMEA, based in Dubai. In the role, Sud drives the strategy, growth and development of Account Based Marketing (ABM) programs for Finastra’s Sales and Marketing functions across the EMEA region. This includes building the foundations for and operationalizing the process of Finastra’s ABM methodology – inside Finastra’s strategic account planning framework – through technology, partners, strategies, tactics and programs, working with the full spectrum of internal marketing functions to engage target accounts across multiple segments and channels on a personalized basis at scale. He also supports APAC and America in implementing the ABM methodology and developing their initial plans.

Sud has been with Finastra (previously Misys) since 2009. His projects and experience span across key geographies including Middle East, Africa, APAC and the UK, within technology and financial services domains. This includes, leading business development initiatives in several verticals like education, O&G, media, construction, automobile and FMCG.

A Certified Account Based Marketing Specialist, Sud is highly adept at assessing markets, implementing results oriented market plans and motivating professional teams to deliver exceptional results.

Sud is an avid nature and animal lover, he enjoys spending time with his pets and in the garden during his spare time. Also a movie enthusiast, he loves the drama and larger-than-life experience of Indian cinema.

The Arabian Marketer is a news media publication focussed on reporting on developments in the media, marketing and advertising industry in the Middle East and North Africa region. Based in UAE, AM looks to focus on news developments through its flagship website www.thearabianmarketer.com and monthly print magazine The Arabian Marketer.

CMO Asia is dedicated to high level knowledge exchange through leadership & networking amongst senior CMOs and brand decision makers across Industry segments. The Chief Marketing Officers and Professionals are those who have shown leadership in building brands combined with consistent innovation and strategic marketing. CMO Asia is organized and run by professionals who have a full-time job to do besides encouraging CMOs to share knowledge and experiences. Through this network, we hope to generate high level thought leadership and peer networking amongst decision makers across industry segments in Asia..

For more info visit: www.cmoasia.org

IBM has been operating in the Middle East since 1947, when it installed the first computer in the region at Saudi Aramco over 70 years ago. It has been playing a vital role in shaping the region’s information technology landscape.

Today, IBM is a leading cloud platform and cognitive solutions company and is continuously transforming its business to address the emerging needs of businesses and societies and help customers and partners accelerate their digital transformation journeys.

For more info visit: https://www.ibm.com/watson/marketing/ae-en/campaigns/cmo/

The Chief Marketing Officer (CMO) Council is the only global network of executives specifically dedicated to high-level knowledge exchange, thought leadership and personal relationship building among senior corporate marketing leaders and brand decision-makers across a wide range of global industries. The CMO Council’s 10,500-plus members control more than $500 billion in aggregated annual marketing expenditures and run complex, distributed marketing and sales operations worldwide. In total, the CMO Council and its strategic interest communities include more than 65,000 global executives in more than 110 countries covering multiple industries, segments and markets. Regional chapters and advisory boards are active in the Americas, Europe, Asia-Pacific, Middle East, India and Africa.

For more info visit: www.cmocouncil.org

Related Digital offers personalization and marketing automation solutions for data-driven omni-channel marketing. One-to-one consumer relationships powered by all in one platform to drive higher revenue, improve customer lifetime value and boost performance.

For more info visit: www.relateddigital.com

In this amusingly cluttered industry, Rteil is referred to as a wildling ad woman – one of the youngest and most versatile go getters in this space. “Rteil is a true child of the digital age. Her passion for all things tech and innovation is evident in her talks, work and writing. She’s also a Webby honoree and her conviction is reflected in the statement, “It always seems impossible until it’s done” When named 2016’s ‘Women to Watch in the GCC’.

Today, as Head of Product at UM, Rteil sets the tone of ‘innovation’, spurring enthusiasm, and challenging the current ‘status quo’- a never-ending tenacity to make the agency and people fitter to lead the industry changes.

At the age of 29 she gave birth to UM Labs in 2015, the first tech-innovation product within a media agency in the MENA, crafting avant-garde tech innovations and strategies, awarding whopping brands such as The Coca-Cola Company, L’Oreal, and Johnson & Johnson with media firsts.

At young age of 19, she began her journey in advertising at BBDO, flourished at Young & Rubican and at 25 settled with Mindshare MENA for 4 years as Innovation & digital lead. The past 3.5 years, Rteil nests at UM MENA, a place where she explores corporate entrepreneurship as Head of Product.

When not on stage, Rteil is committed to contributing with bold inarguable articles and technology  leadership  reports

Sunny Landeros is the Global Brand and Communications Director for Jetex, managing the marketing strategy for the growing company’s 56 locations and 5 divisions worldwide.

Sunny has always believed that passion is what provides people with the drive to inspire, innovate, and create and loves to share their stories.

She began her marketing career with a real estate and has since worked in a variety of industries including beauty, hospitality, and events, finding the balance between luxury and aviation especially appealing.

Sunny is a member of the Forbes Communication Council and volunteers extra time to students and start-up companies needing marketing support.

Ravi Raman is the Associate Publisher of Vogue Arabia, the 22nd edition of the iconic fashion magazine published out of Dubai, United Arab Emirates. Ravi is a media industry professional, with over two decades of content strategy, revenue generation, brand marketing and team leadership experience. Prior to joining Vogue Arabia, he has been associated with some of the iconic media brands like Khaleej Times, Bloomberg Businessweek Middle East, T: The New York Times Style Magazine, Microsoft Network, India Today and The Telegraph.

Ravi Raman was the Senior Vice President of Khaleej Times, UAE’s oldest English newspaper, where he successfully augmented the group’s portfolio with digital assets, native content solutions, events and conferences.

Prior to joining Khaleej Times, he was Vice President and Associate Publisher of Bloomberg Businessweek Middle East published out of Dubai, United Arab Emirates. Successfully setting up the operations for the launch of the print and digital assets. Responsible for complete business planning, recruitment of talent, training and execution of the business plan, he grew the operations across GCC.

He has been part of several industry forums, marketing seminars as speaker, panel member and presenter. Ravi is a TEDx speaker.

Firdaus Shariff is SAP’s Vice President of Global Marketing, running their Demand Programs and Engagement initiatives. She is a member of the Global Experiential Marketing Leadership team.

Firdaus has been with SAP since January 2011, and most recently held the joint roles of Head of Marketing for EMEA South and Marketing Director for MENA, where she was responsible for the overall strategy and development of the marketing function. In her current role, Firdaus is responsible for digital demand generation initiatives that create and accelerate pipeline and revenue contribution to the business. Her team drives the content portfolio for providing a true “Always-on” customer experience, manages the highly acclaimed Social Selling program and works in collaboration with all relevant teams across SAP on a digital-first approach.

Firdaus brings over 15 years of experience in building new markets, increasing market share and brand visibility. She is passionate about leading and managing highly effective teams and spent eight years in marketing at Cisco prior to joining SAP. Most recently, Firdaus has been recognized with the ‘Woman Super Achiever Award’ and ‘Most Influential CMO Award’ for the ME Region, from the ME and Asia CMO Council, ‘Marketing Maestro’ at the Reseller ME Awards and ‘Women in Leadership Achievement Award’ from the World Federation of Marketing Professionals. Firdaus holds a B.Tech. in Software Engineering from the University of British Columbia in Canada.

SAP is at the center of today’s technology revolution, developing innovations that not only help our customers run at their best, but also improve the lives of people everywhere.

As the market leader in enterprise application software, SAP helps organizations of all sizes and industries combat the damaging effects of complexity, generate new opportunities for innovation and growth, and stay ahead of the competition. SAP applications and services enable more than 282,000 customers to operate profitably, adapt continuously, and grow sustainably.

Revenue: Over $5 bil.

Employees: Over 90,000

Darren has over 20 years brand marketing experience spanning Europe, the Middle East, South East Asia and Japan. He counts BUPA Arabia, Dubai Properties Group, Maybank, Johnson & Johnson, Orange (UK and Group) and PepsiCo amongst the brands he has helped. Darren has also advised the British, Chinese and Lithuanian governments on brand marketing related issues.

As the Managing Consultant of Wavelength Marketing, Darren specialises in helping services brands retain relevance through the experiences they build.  He holds a PhD in brand marketing, a MA in marketing and is frequently invited to run executive workshops around the world. He is a Visiting Lecturer in Corporate Brand Management at the University of Warwick and has recently published Building Brand Experiences: A Practical Guide to Retaining brand Relevance (Kogan Page).

In his spare time Darren enjoys playing tennis, motor boating, socialising, relaxing in his Mexican hammock, yoga and watching Birmingham City Football Club. Granted, some are more enjoyable than others.

Karthik Ramamurthy is the Regional Director & Head of Consulting for the Middle-East, Africa, India regions at Ipsos. Apart from leading the regional practice, he leads strategic client engagements for the Middle-East & North Africa Practice. His passion and specialization relate to growth strategies for clients with a focus on emerging markets.

With almost two decades of strategy, advisory and project management experience, on both client and firm side, his expertise spans across areas like business feasibilities studies, customer value proposition, competitive intelligence, channel strategies, business transformation, M&A. While his sector expertise spans across multiple sectors, his focus is on industrial, automotive, financial, real estate, government. Karthik began his career as an officer in the Indian Armed Forces where he was engaged in executing large scale, complex projects.

A frequently featured speaker and commentator on strategic issues, Karthik has been quoted in both international and regional media including BBC News, Khaleej Times, Economic Times, Financial Express, Mint. He has chaired sessions and presented keynotes in international forums on a range of business topics including contemporary ones such as big-data, AI/ML, IoT.

Karthik holds an MBA from the HEC School of Management Paris and a Masters in Technology from Indian Institute of Technology (Delhi). He is also an advanced certificate holder in Intellectual Property from WIPO.

Jon Buss serves as the Managing Director for UK & Northern Europe at Yext, a NYSE listed technology company. Yext’s mission is to give companies control over their brand experiences across the digital universe of maps, apps, search engines, voice assistants and other intelligent services that drive consumer discovery, decision and action including Apple Maps, Amazon Alexa, Facebook, Google Maps, Instagram, Siri, and TripAdvisor.

Before joining Yext, Jon was Managing Director at Criteo, a $2.3B revenue NASDAQ listed marketing technology company. He’s also held international executive leadership roles at Experian, Dun & Bradstreet and Computacentre, as well as having established and operated his own businesses. Jon has extensive knowledge of the digital, data and analytics sector and is an industry commentator across media & technology. Jon sits on the board of SendinBlue, a marketing technology company, and is an advisor and investor in multiple other technology companies.

Peter DeBenedictis leads the marketing function for Microsoft in the Middle East and Africa region, a role he assumed in March 2017. His team takes an integrated marketing and communications approach, using digital marketing and traditional channels to both build the Microsoft brand and also engage customers and partners on their purchase journey.

Peter’s has lived and worked in the Middle East region for over 30 years and has deep experience of growing business in diverse Emerging Markets. Prior to joining Microsoft, he has had a distinguished career leading the marketing function in several of the world’s leading brands, including General Electric, Philips, and FedEx, where he has led multiple growth and investment programs to drive top line growth. He has built multiple public private partnerships with large government organizations to drive regional technology development, local software and engineering skills , and entrepreneurship.

Peter has been a regular speaker at Marketing conferences across the region and is a member of several industry organizations. He is a past President of the Alumni Association of Dubai College, one of the top non-profit British schools in the region, and is also a member of their Board of Governors. Peter is based in Dubai with his wife and two children aged 10 and 4.

Mahmoud El Khoja is the Vice President for the Middle East and Africa Marketing and Digital Transformation. In this role, he leads the Marketing and Digital Customer Experience at Schneider Electric Middle East & Africa, based out of Dubai. He heads a multi-cultural team of seasoned marketers and digitization leaders across the region, focused on thought leadership, brand engagement and the digital customer journey.

Working in technology without being an engineer, Mahmoud is on a mission to demystify complex concepts such as IoT, Smart Cities, and Energy Efficiency to a larger audience, as well as harnessing the power of digital in a Business-to-Business environment. He is a strong advocate of how user-friendliness can simplify the customer journey and impact on brand experience.

Mahmoud’s diverse 15 years career encompasses Strategy as well as Marketing both in the Business-to-Customer and Business-to-Business domains. He joined Schneider Electric in 2013, where he held several global Strategy and Business Development positions in Paris and Istanbul. Earlier in his career, he practiced Strategy Consulting at Bain & Company, and worked within the Consumer Goods industry in both country and product marketing roles at L’Oréal and KDD.

Mahmoud holds an MBA from INSEAD, and a B.A. in Economics from the American University of Beirut. He is widely travelled and has lived in eight countries in Asia, Europe, and the Middle East. He is fluent in French, Arabic, and English.

Matt Horobin is a digital brand engagement specialist working with Dubai Airports, the airport management company behind the world’s largest international airport, DXB. Matt is originally from a creative consultancy background and has worked with many of the globe’s leading brands across Europe, Asia and Middle East. Today, Matt is responsible for Dubai Airports’ brand and digital strategy and ecosystem, tasked with building positive customer experiences and valuable commercial relationships.

Hussein has over 18 years of solid Marketing Communication experience in the space leading and building integrated marketing practices and customer experience within multinational agencies (JWT, Leo Burnett, and TBWA\), clients (Saudi Telecom Co., Vodafone, Nokia, Visa, and HSBC)  and companies (Fortune 500 –Virgin Mobile, Red Bull, Nissan Motor Co.), across the Middle East and Africa region.

Hussein was among the first batch of WPP MENA employees to receive the renowned WPP Young High Potential Leaders award from Sir Martin Sorrell (ex Chairman and Worldwide President of WPP) and Bob Jeffrey (ex Chairman and Worldwide President of JWT).

In 2017, by nomination from the Global Chairman and Patron of the World Marketing Congress, Hussein has been featured in the 50 most influential digital marketing leaders listing.

Furthermore, Hussein has been voted by the Huffington Post as among the 10 people changing the marcomm landscape in the MENA region, and in Gulf Marketing Review’s GMR’s list of 40 of the brightest marketing professionals under the age of 40 in the Middle East.

After a 2 years stint with hug digital, as its Chief Operating Officer, which he grew exponentially till he lead to its sale to WPP, Hussein joins Nissan Motor Co. as General Manager Digital and Customer Experience for Africa, Middle East, India, and Turkey, for Nissan and Datsun brands, to be responsible for its Digital Transformation and Acceleration. Furthermore, Hussein plays an active role in the advisory council of the World Marketing Congress.

Hussein is also a speaker at various conferences throughout the EMEA region, a weekly guest speaker on numerous TV and Radio stations, and a jury member in renowned global festivals.

Erdem Aksakal, born 1980, got an Electronics and Telecommunications Degree from ITU and an MBA degree from Bogazici University. After working in many technology companies like Vestel and Ericsson, he has been worked as marketing director in SAP Turkey and now is the marketing director in SAP MENA.

In addition to his business career; he has been writing as a columnist on various magazines on technology and urban life. His book about white collar workers and business life was published in 2016 and reached to 8th edition.

He has been studying as PhD student in Istanbul Bilgi University on marketing. He is giving lectures on digital marketing and is a keynote speaker.

Victor Knaap is the Main Monk of MediaMonks. After sailing around the world for a living, Victor became a foundational member of MediaMonks in 2003, turning a basement boutique into a global business. Under his direction, MediaMonks mushroomed to become one of the most successful creative production companies worldwide. His business acumen makes Victor an opinion leader for the digital industry at large.

MediaMonks currently employs 800 Monks spread across 11 international offices. Their work for agencies, brands and tech companies has been recognised by advertising and craft awards around the world, winning over 200 FWAs and 128 Cannes Lions to date. In addition to MediaMonks, Victor sits on the board of S4 Capital, Dutch charity GET IT DONE as well as the advisory board of IAB NL.

A seasoned brand and marketing executive with proven regional industry leadership credentials, Christian Eid is the Senior Vice President of Marketing at OSN, the region’s leading entertainment network.

A specialist across sales, marketing and brand communication, Christian has successfully devised winning strategies to help build and grow both homegrown and international brands.

Prior to joining OSN, Chris was Vice President of Brand and Marketing at Careem, overseeing the development and growth of the startup to one of the region’s most successful and leading brands.

An entrepreneur at heart and bringing deep industry expertise from a range of sectors, he draws from previous roles at pioneering company’s including Smartbox where he headed Marketing and Sales; Sell2Give for which he was the Co-founder and Chief Operating Officer and his own successful start-up venture, Maji Water – Canada’s first and only social bottled water.

A digital marketing pioneer, Akanksha Goel is the founder of Socialize; Middle East’s first dedicated social media agency. Today with an award-winning team of over 50 people, from 19 countries, Socialize has grown to become one of region’s largest independent agencies and is ranked amongst Dubai’s top 100 SMEs.

Akanksha started her career at the age of 20, as the youngest ever Editor-in-chief for STUFF Magazine. She gained experience working across India & Singapore, where she was at the forefront of the Web 2.0 revolution and helped organize Asia’s first-ever pod-camp. She then moved to Dubaiamidst the region’s economic crisis and in 2010 created Socialize to harness the untapped business potential of then-emerging social networks.

In her current role as Managing Director, she is actively involved in driving business growth, leading team development and overseeing the strategic mandate across a coveted client roster that includes blue-chip brands like Sony, General Mills, GEMS Education and Clorox.

An executive graduate from Harvard Business School; she holds a business degree in Marketing Communications from Singapore Management University. Previously nominated as Emirates Woman of the Year, Akanksha is widely recognized as a business influencer, speaker, and a reference for social media in the Middle East.

Joy Ajlouny is an e-commerce industry professional whose influence in business and entrepreneurship has spanned the globe.

Joy is the co-founder of Fetchr, a Silicon-Valley backed Technology Company based in Dubai aimed at solving the “no-address” problem hindering growth in emerging markets. Fetchr uses patented technology allowing people to use their mobile phone’s GPS location as their address. Fetchr is the first start-up in the Middle East to be funded by a top venture capital firm in Silicon Valley. Joy, on behalf of Fetchr, was on the cover of Forbes Magazine in the Middle East, which named Fetchr #1 startup in the region. The company has raised $52 million in investment, including a $41 million series B round in May 2017.Prior to Fetchr, Joy founded Bonfaire, an e-commerce discovery platform for luxury footwear and accessories. Bonfaire was acquired in 2013 by fashion e-commerce giant Moda Operandi, owned by LVMH and Condé Nast.

While only 2.7% of venture capital funding has been raised by women, Joy has successfully raised funds for two startups from the most prestigious Silicon Valley venture capital firms. This puts her in the top 1% of female entrepreneurs. Joy is passionate about using technology to solve persistent issues in emerging markets, as well as empowering women entrepreneurs to break out of traditional roles, especially in the Middle East.

Joachim has close to 20 years of international experience in the telecommunication industry, covering management, business and technical aspects in communication networks.

He joined Nokia in Finland in 2000 as a Customer Trainer for Messaging Platforms and has then held several sales and marketing management position spanning Europe, Asia, Middle-East and Africa.

Over the course of his career, Joachim has been a privileged witness of the explosion of text messaging, the unwavering rise of the mobile internet, and is now truly excited about creating a world where everybody and everything will be connected.

He is currently based in Dubai, UAE and his mandate is to drive all of the company marketing and communication activities in the Middle-East and Africa region.

Joachim holds a Master of Science in Management from Reims Management School (NEOMA) in France and an MBA from London Business School.

A wise person once said…”Working hard for something we don’t care about is called stress. Working hard for something we love is called passion.”

Beatrice Cornacchia is Mastercard’s Head of Marketing and Communication for the Middle East and Africa and the creative force leading the company’s brand strategy across the region’s 69 markets.

A Priceless Journey
As a Mastercard veteran of more than 27 years, Cornacchia has closely witnessed the evolution of the Mastercard brand over the last three decades. After starting her journey with the company in 1991, Cornacchia went on to head strategic sales functions and numerous marketing teams in a succession of key roles including Head of Consumer Marketing, Europe; Head of Issuer and Merchant Marketing, Europe; and Head of Marketing, Italy and Greece.

Empowering Content Enablers

Cornacchia’s strategy for brand engagement in the Middle East and Africa hinges on her ability to provide local context and significance to Mastercard’s twodecade-old marketing campaign, Priceless. Her knowledge of Mastercard’s brand architecture, combined with her fresh perspective on local market dynamics, creates a winning combination that differentiates the company’s marketing performance in the region.

Having closely witnessed the progression of Priceless from storytelling to storymaking and now story-inspiring, Cornacchia believes that the age of impact has shaped the changing needs of consumers who now see themselves as content enablers eager to create their own stories.

In keeping with the evolution of Mastercard’s global approach to marketing and communications, Cornacchia has her eyes set on leveraging the underlying concept of Priceless – the deep emotional connection that fills people’s life with meaning and purpose – to empower Mastercard’s consumers in the region with priceless possibilities in their world.

Secret to Marketing Success

Cornacchia’s secret sauce for marketing combines great content with the science of data analytics, precision targeting and an innate understanding of human emotions.

Fernando is a global marketer with a passion for growing brands and businesses. With more than 100 Lions in Cannes (5 GPs), 12 D&AD Yellow Pencils, 1 Grandy (McWhopper), and 2 Grand Effies in North America, Fernando is known for pushing the creative boundaries to drive business growth.

Currently as Global CMO at Burger King, Fernando’s focus is infusing the brand with purpose, modernizing the design, and inspiring the organization around brand development. Under his leadership, BK became Client of the Year at the D&AD in 2016, Creative Marketer of the Year in Cannes 2017, and Client of the Year at the One Show 2018. Fernando led campaigns such as “Proud Whopper”, “McWhopper”, “Google Home of the Whopper”, “Burning Stores”, “Bullying Jr” and “Whopper Neutrality”.

Prior to BK, Fernando worked for 18 years at Unilever. Starting as an intern, he moved up the ranks working different brands, including Dove where he led the groundbreaking “Beauty Sketches” (Titanium GP in 2013).

Fernando was recognized by Adweek as Grand Brand Genius (2013), by the AD Club of NY as Marketer of the Year (2017), by Business Insider as top 5 most innovative CMOs (2017) and by AdAge as top 50 most creative people in the business (2017).

A global marketing leader with over 15 years of experience in entertainment and hospitality marketing across North America, Europe, and the Middle East, Andy Levey is Head of Marketing for La Perle By Dragone.

La Perle is Dubai’s first Las Vegas style, live entertainment resident show. Andy and his team are responsible for guiding the brand, PR, content strategy, social media, and media plans.

Previously, Andy worked at Cirque du Soleil in Las Vegas and Montreal in various roles overseeing brand marketing, content marketing and social media strategies for shows and projects globally.

Zaira Lakhpatwala is an advertising and communications professional with nearly 10 years of experience in advertising, media and publishing. She is currently the Managing Editor of Communicate, a Dubai-based print and online magazine covering the advertising and marketing industry in the Middle East. Communicate was established in 2005 in association with US-based Ad Age and is owned by Mediaquest, which was founded in 1987.

A digital native and media junkie, she has worked in advertising agencies in India and the UAE prior to joining Communicate.